콘텐츠로 건너뛰기 1. Personal Information Items Collected
FIC (hereinafter referred to as “the Company”) collects/processes the following items for the operation of customer consultation services:
a. Required collection items: Name, Email, Country, Region, Inquiry content
b. Optional collection items: How you found us
c. The following personal information items may be automatically generated and collected during the process of using Internet services:
: IP address, cookies, access logs, MAC address, service usage records, visit records, malicious usage records, etc.
d. Method of personal information collection: Website
2. Purpose of Collection and Use of Personal Information
The Company uses the collected personal information for the following purposes. It is not used for purposes other than the following, and if the purpose of use changes, necessary measures will be taken, such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act.
To verify the identity of the consultant, confirm consultation contents, contact for fact-checking, etc., for the operation of customer consultation services
3. Retention and Usage Period of Personal Information
In principle, personal information is destroyed without delay after the purpose of collection and use of personal information has been achieved.
However, if it is necessary to preserve information in accordance with relevant laws and regulations, the Company retains member information for a certain period as stipulated by relevant laws and regulations as follows:
a. Items preserved: Company name, Name, Email, Contact information, Inquiry content
b. Basis for preservation: Consumer protection and data management
Retention period: 1 year
c. Records on consumer complaints or dispute handling: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
4. Right to Refuse Consent to Collection and Use of Personal Information
Users have the right to refuse consent to the collection and use of personal information as described above.
However, the collection and use of personal information is essential information for operating customer consultation services, and users who do not consent to the collection and use of personal information may be restricted from using customer consultation services.
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